Job Summary

Southbank Centre is a place that unites people through the exchange of ideas, the power of creativity and the imagination and through freedom of expression. We passionately believe in the power of art, ideas and creativity to inspire, educate and effect change. Our Festival Volunteers help us achieve us our mission, which is ‘to create a permanent sense of festival where the world meets to celebrate the power of the imagination’.

We are looking for volunteers to join us for Imagine Children’s Festival to welcome visitors to our site and to the festival.Join us for 9 days of jam-packed half-term fun in our annual festival run by kids for kids.

Our Imagine Festival Volunteers work alongside Southbank Centre’s Visitor Experience and Festival teams to provide a warm welcome to our visitors, ensuring they get the most out of their time at Southbank Centre and the Imagine Festival. Our flexible volunteer programme is designed to inspire, support and develop those who take part. There will also be opportunities to promote upcoming Southbank Centre Festivals, such as Women of the World and other key activities.

Southbank Centre Festival Volunteers are supported by our dedicated Volunteer Coordinators to develop their confidence and skills in teamwork and communication. Join us for one of the most dynamic festivals of the year and help us to bring some extra magic and fun to a very popular and busy festival.

The next Southbank Centre Festival Volunteer Selection Sessions are being held on Friday 26 January 2018. To volunteer with us at our Imagine Festival you will need to attend a Selection Session on this date.

Imagine Festival

Imagine celebrates the power of the imagination to help children flourish and believe in themselves.This annual fortnight of events at Southbank Centre gives children the chance to hear some of their favourite authors, join in at free family-friendly performances and explore their own creativity in fun workshops.


How to Apply

To register your interest please complete the required sections of the online application form by 12:00pm on Thursday 18 January 2018.

To apply for the volunteer opportunity you do not need to complete the entire application form.

You only need to complete four of the sections: Contact Details, Diversity Information (optional), References and Declaration. 

You do not need to tell us about your work or education history or give a supporting statement.

Please download and refer to the role profile document below for full details of how to apply.

  • Selection Sessions will be held on Friday 26 January 2017 from 14:00-16:00 and 18:00-20:00.

We present work for everyone and Soutbank Centre's volunteer programme is open to everyone. Please contact us if you require any adaptations or additional support in making your application or attending the selection and training events.

Job Objectives

Southbank Centre

Southbank Centre is the UK’s largest arts centre that sits in London’s most vibrant cultural quarter on the southern bank of the Thames.  The site is home to the much loved Royal Festival Hall, Queen Elizabeth Hall, Purcell Room, Hayward Gallery, Poetry Library and Arts Council Collection of visual arts as well as all the spaces in between, indoors and outdoors.

Born out of the Festival of Britain in 1951, we are proud to be the UK’s only permanent festival site.  The festival spirit is the very heart of Southbank Centre and inspires everything that we do.  Our employees are at the centre of delivering our mission, which is ‘to create a permanent sense of festival where the world meets to celebrate the power of the imagination’.

Our festivals are based on a range of themes and subjects which span all art forms. We work with some of the most important and influential artists and partners from around the world, including our outstanding resident orchestras, to deliver a programme that celebrates the diverse experiences of people and cultures.  We believe that art has the power to help change society for the better and that art must be available to the many and not just the few.  For these reasons we present as many free activities as possible and provide a unique educational offer to thousands of schools, young people and adults to immerse themselves in imaginative creative learning programmes all year round.

Our Values

  • Culturally active - We believe in the power of art, ideas and creativity to inspire, educate and effect change.  We’re not afraid to look at the world with fresh eyes, give people a voice and find new ways of doing things.
  • Creatively challenging - We bring rigour and passion to our quest for outstanding artists, ideas and experiences.
  • Playful - We believe in being bold, unexpected and fun.
  • Entrepreneurial - We believe that commercial entrepreneurship can live happily beside the demanding requirements of art making to the profit of both.
  • Celebratory - We celebrate humanity in a way that is both delightful and profound through harnessing the power of learning and a sense of shared congregation.

Festival Volunteer Objective:

To support Southbank Centre’s fetival programme as a Festival Volunteer and be of huge benefit to your community. In turn, we aim to make sure that you enjoy a valuable and memorable experience at Southbank Centre.

Main Responsibilities

Festival volunteers provide a warm welcome to visitors, ensuring they get the most out of their time at Southbank Centre.

The kind of activities you might be involved in could include:

  • Giving information and directions, handing out leaflets, maps and flyers

  • Getting to know the festival programme and letting visitors know what is happening on site

  • Assisting visitors in getting the most out of their time at Southbank Centre

  • Helping visitors engage with free events and activities

The support you’ll give as a volunteer is of huge benefit to your community and in turn, we aim to make sure that you enjoy a valuable and memorable experience at Southbank Centre.

What we can offer you:

  • A friendly team, led by our dedicated Volunteer Coordinators

  • A chance to meet new people

  • New experiences and an opportunity to give something back

Person Specification

We are looking for volunteers over the age of 18 who:

  • Are polite and friendly

  • Have an interest in celebrating difference and working with a diverse group of people

  • Have a desire to get involved in activities at Southbank Centre

It would be great if you have (or want to improve) some of the following skills:

  • Confidence in speaking with members of the public

  • The ability to work as part of a team and be flexible

  • Ability to stay calm under pressure and deal with a very hectic and busy site

  • An interest in working with young people.

We encourage applications from D/deaf and disabled people. Please contact us if you require any adaptations or additional support in making your application. You can contact us by emailing volunteer@southbankcentre.co.uk or call the Southbank Centre HR Team on 0207 921 0641


Important information about volunteering at Southbank Centre

Southbank Centre festivals are packed full of events and projects, to make scheduling as manageable as possible we ask volunteers to commit to at least three shifts during the festival.

  • There will be Festival Volunteer shifts available every day from Saturday 10th February 2018 to Sunday 18th February 2018.

  • Shifts will be from 9:30am - 1:00pm and 12:30pm - 4:00pm. You will be asked to complete an availability form and sent a rota of your shifts for the festival.

  • Occasionally shift times might change or extra shifts may become available at other times, but you will always be given lots of notice so you can decide if you would like to volunteer.

  • Uniform will be provided and travel expenses reimbursed up to the cost of an off-peak Zone 1 - 6 travelcard per day.

15:02, 16 Jan 2018 by Michael Green